Incidents | Online Payment Platform Incidents reported on status page for Online Payment Platform https://bs-status.onlinepaymentplatform.com/ https://d1lppblt9t2x15.cloudfront.net/logos/eb930702bb1522ba033137bd29446e1d.png Incidents | Online Payment Platform https://bs-status.onlinepaymentplatform.com/ en Test maintenance https://bs-status.onlinepaymentplatform.com/incident/861693 Wed, 15 Apr 2026 14:55:00 -0000 https://bs-status.onlinepaymentplatform.com/incident/861693#6a7458c6e3b7d049424b9786a40f96e3b17c3a9b899c7013720bc18a2ee4660d This is to test the maintenance banner Core Platform API services disruption https://bs-status.onlinepaymentplatform.com/incident/833029 Tue, 24 Feb 2026 16:00:00 -0000 https://bs-status.onlinepaymentplatform.com/incident/833029#d4fe5f60a4191ea703faf2ef3feac7b995eb086bace23145b30ea41d30cdd0af The Core Platform API services are restored. Core Platform API services disruption https://bs-status.onlinepaymentplatform.com/incident/833029 Tue, 24 Feb 2026 15:48:00 -0000 https://bs-status.onlinepaymentplatform.com/incident/833029#2cca78ffd4ff8c6d25a5e23918f145eeb5a2db39f7c62153f4a561910b34def5 The Core Platform API services are currently unavailable. The issue is related to an internal service failure and we're working on a fix. Global Platform Maintenance https://bs-status.onlinepaymentplatform.com/incident/777428 Wed, 03 Dec 2025 01:00:00 -0000 https://bs-status.onlinepaymentplatform.com/incident/777428#62595017c1952e6f656b9fb9a16fdb4fd227771c72a796185193014931573b92 Maintenance completed Global Platform Maintenance https://bs-status.onlinepaymentplatform.com/incident/777428 Tue, 02 Dec 2025 23:00:00 -0000 https://bs-status.onlinepaymentplatform.com/incident/777428#80a50446848fe84ba6f1b600187ef5de962e0d5288c5fd34664af2d758fdbd9a This maintenance is part of our ongoing efforts to enhance the reliability and performance of our platform. During this maintenance window, the production environment will remain fully operational. However, you may experience a brief interruption in service availability of no more than 5 minutes. During this time the API will respond with a HTTP status code 503 (Service Unavailable) and customers in onboarding or payment processes will be shown a similar user-friendly notice. Payments of any type will be processed as usual, with an exception for payments executed during the brief interruption which may see their webhooks / status updates delivered with a delay of up to 15 minutes. We advise you to execute any planned automation for recurring payments, or charges from and to merchants outside of the maintenance window to further minimise potential impact for you and your customers. Thank you for your continued trust in Online Payment Platform. We appreciate your understanding as we continue to work to improve our services and platform.